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Teresa Chan

Cell: (973) 980-1932
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Customer Satisfaction

 

 The proof of quality service is in repeat customers and in customers who refer RE/MAX Associates to their friends. RE/MAX Sales Associates average 70 percent of their business from repeats and referrals, while other agents average about 30 percent from those.

Here's what people say about us.   

As we have lived in 4 different countries within the continent, I have to acknowledge that Terri Chan has been the best Real Estate Agent I have worked with.   A perfect example of her vision and professionalism was her support via internet helping us to find a place to live in NJ as we were moving out of Brazil.  She identified 2 or 3 options which would be suitable to our needs.  She showed us these options and she was assertive making her final recommendation, which by the way we accepted.  After 4 years of living in NJ, we moved again to Mexico and we choose Terri to help us to sell our house.  She did an extraordinary job targeting potential buyers and in less than 45 days we sold and closed our home.

 

Terri has not only the professionalism, she knows what is suitable for different family needs and more importantly she is extremely kind ....

 

...  Roberto Perez Cordera (formerly of 5 Fox Hollow Road, Montville, NJ)

 

 

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We are writing this letter to say how happy we are with the recent sale of our home by Terri & Steve Chan.  They helped us through each step of the selling process and provided excellent guidance. 

 

We also like to point out that Terri sold our prior home for us and we were so satisfied with those results that we chose her again for this sale. 

 

Terri's knowledge of the area and the real estate market resulted in a quick sale.  We had a buyer in just one week!  

 

... Joe & Terry Wojtovitz, formerly of Montville and Boonton Twp

 

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Thank you very much for helping sell our NJ home.  We could not have done it without your assistance.                           

... Sung-Yuan & Reng-Lang Lin, formerly of E.Hanover

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You were so supportive, helpful & genuine. It was a pleasure to work with you!  You made buying a new home a fun & easy process!                     

... Dan & Jacqui O'Donnell, N.Caldwell

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We cannot thank you enough for the care and effort you put into getting our first dream home.  We could not have asked for more.

... Isabel & Dave Yoon, Morris Twp

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I thank you, Terri, for guiding me through the process of buying and selling a home.  Your expertise and strategies made my home marketable, thus selling in less than a month in a soft market.  You always went above and beyond - available at all hours of the day or night, answering questions, giving suggestions and offering support.

When I think of Real Estate, I think of Terri & Steve Chan.  You are truly

the epitome of integrity - experts in your profession.  I will recommend you

to anyone in the housing market.

  

Thank you again.

 

... Geary Zazoff, formerly of Longview @ Montville

  

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It is our pleasure to share with you our good fortune in working with Terri Chan in our search for the perfect new home for us and the sale of our former home in Succasunna.  Through one and one half years of searching, Terri most willingly and excitedly showed us through dozens of homes, teaching us about the community with every step, and never losing patience with our most specific and long quest.  She stayed on top of every home for sale in the area, and shared these offers with us in more than a timely manner. 

 

In the sale of our home which we lived in for the past 28 years, Terri used not only her professional manner as a realtor but her warmth and sensitivity to assist us in making this major change in our lives.  She felt our desire to convey to the public that our house was indeed a home and one that we wished to pass on to another fortunate family like ourselves, and Terri most capably marketed our home in that way.  Her pictures and marketing strategies made agents excited to show our home and made us proud at the same time.  When it was time to ?negotiate the deal?after an incredibly short time Terri used her years of expertise to understand the client and negotiate in the appropriate way, yielding us the best possible price for our home.  We confidently and willingly left the ?deal?to Terri, knowing that our needs would be addressed first and foremost and everyone involved would be satisfied.

 

Our community is fortunate to have Terri as a top real estate agent as she shows Montville with pride.  As a family we are fortunate that Terri has become a friend who is kind, generous, sensitive and devoted to helping families to relocate.  If we can be of further assistance in helping other families choose to work with Terri, please do hesitate to get in touch with us.      

 

... Ricki and Alan Rubin, Montville, New Jersey

 

 

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You made the sale happen, and we are the better for it.  Instead of spending 50% more on a new house, this 19 year old house was just right.  We did some remodeling and the house looks great.

  

You will see that all your ideas were right.  Vance is very happy.  And so is my Mom who is just thrilled with the kitchen.  She raves and raves about it all the time.

We will continue to recommend you to several friends of ours.

  

... Peter & Vance Raftopoulos, East Hanover

  

        

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Dear Terri,

  

We have completed the move to Houston and are getting settled in our new home.

  

I'm sending this note to express our appreciation for the exceptional service you gave us as our realtor.

  

Your innovative marketing approach brought significantly more traffic to our house than competing properties in the neighborhood were getting.  Certainly that was appreciated.  What we appreciated even more was the special care and attention you brought to our situation.

  

It's common for realtors to be non-responsive and self-serving; and we know as this was our 9th move.  You, however, set an example your profession in general would do well to emulate.  You went beyond the call of duty when you and Steve rolled up your sleeves and helped Jane literally "bail out" when the sump pump malfunctioned and the finished basement flooded.  Other kindnesses are remembered and appreciated.

  

We wish you continued success in your career.   With your approach to the real estate business, it will come naturally.

  

Sincerely,

  

Alan D. & Jane Van Nort  (formerly of Randolph)

 

 

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Dear Terri & Steve,

 

As "parents to parents,"  Tony & I want to thank you for the kindness you extended to our children during their search for a home.  

 

Your professionalism is always evident, but this went way beyond anything that could be expected -- starting with taking them to view properties on Super Bowl Sunday, with very little notice, and ending with an expedited closing. Time was of the essence for them -- I'm still amazed at what you both did.

 

They love their place and I know they are anxious to have you go to see it now that all their personal touches have been added.

 

Again, thank you so much for all your kindness.

 

... Gloria & Tony (Picciano) Montville

 

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